Dubai Customs Unveils AI-Powered “Al Munasiq” to Transform Goods Classification
Riyadh, February 20, 2025 (Saudi Arabia Breaking News) – In alignment with Dubai’s strategy to accelerate the adoption of artificial intelligence (AI) applications, Dubai Customs has launched “Al Munasiq”, an advanced AI-driven platform designed to enhance the classification of goods based on the Harmonized System (HS) Code. The initiative was introduced under the leadership of His Highness Sheikh Hamdan bin Mohammed bin Rashid Al Maktoum, Crown Prince of Dubai, Deputy Prime Minister, Minister of Defence, and Chairman of the Executive Council of Dubai.
The launch of Al Munasiq marks a significant milestone in modernizing Dubai’s customs operations, improving accuracy, efficiency, and processing speed while ensuring seamless trade facilitation. The initiative reflects Dubai Customs’ commitment to leveraging cutting-edge technologies to enhance customer satisfaction and streamline import-export procedures.
AI-Driven Features for Smarter Trade
The Al Munasiq application offers several advanced search methods to classify goods and retrieve critical information, including product descriptions, customs duty rates, and restriction status. Users can access this data by:
Entering short text descriptions via keyboard or voice input
Uploading an image of the item for AI-based recognition
The platform enhances operational efficiency by maintaining a search history, a favorites list, and the ability to save and share classification results. It also allows users to verify whether specific HS codes fall under free trade agreements between the UAE and other countries.
Strengthening Dubai’s Global Leadership in Trade
Dr. Abdulla Busenad, Director-General of Dubai Customs, emphasized that Dubai continues to invest in advanced technologies and AI-driven solutions to improve performance, productivity, and the quality of customs services. He reaffirmed that this approach aligns with the vision of His Highness Sheikh Mohammed bin Rashid Al Maktoum, Vice President, Prime Minister, and Ruler of Dubai, to make Dubai the world’s fastest and most future-ready city through AI integration.
Echoing this sentiment, Juma Al Ghaith, Advisor to the Director-General and Executive Director of Artificial Intelligence at Dubai Customs, highlighted Dubai Customs’ commitment to developing smart systems that save time, enhance transparency, and boost global confidence in trade procedures. Through digital transformation and AI adoption, Dubai Customs is redefining government service efficiency and strengthening Dubai’s global competitiveness.
Available Across Multiple Platforms
To ensure ease of access, Al Munasiq is available on the App Store, Google Play Store, and Huawei AppGallery, as well as via an electronic platform at (almunasiq.dubaicustoms.gov.ae).
With Al Munasiq, Dubai Customs cements its leadership in digital transformation, enhancing its role as a global trade hub. This initiative aligns with Dubai’s broader vision for AI integration, setting new benchmarks for customs innovation and operational excellence on the international stage.